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Llanddwyn cross

Your first point of call

Our new Central Supporter Engagement Team covers the whole of Wales and are available to answer any questions your church or group might have.


You can contact Helen and Eleri:

- by emailing

- by calling 029 2084 4646

- or by sending post to our national office Christian Aid Wales, Churchgate Court, 3 Church Road, Whitchurch, Cardiff, CF14 2DX. Please note that any cheques received in the Wales office are forwarded to our HQ in London for processing so we encourage you to post donations directly to Christian Aid, 35-41 Lower Marsh, London SE1 7RL to reduce delays.   

We continue to have staff based at home across Wales, who CSET will put you in contact with if they are better placed to help.

Helen Roach

Helen is our Central Supporter Engagement Officer for Wales, based in the national office in Cardiff.

Helen Roach CSET

Helen studied theology at university and comes to Christian Aid with a background in working for a range of charities in Wales focussed on tackling poverty and inequality.  Most recently, she led member relations for Tai Pawb, a charity which addresses equality and diversity in the Welsh housing sector, including the housing needs of refugees. Helen was born and bred in Cardiff and has learned Welsh as a second language.

Eleri Haf Alter

Eleri is our Central Supporter Engagement Coordinator for Wales, based in the national office in Cardiff.

Portrait of Eleri Haf Alter

Eleri was raised in Neath and studied Welsh in Bangor University. Following her degree, she completed a year’s internship with the Baptist Union of Wales as part of the ‘Team for Wales’ project based in north Wales. She also spent a month of this year in India. She comes to Christian Aid having worked for two years within the financial sector. In her spare time, she is studying for a master’s degree in the social sciences.