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Syrian family in a refugee camp

Our approach to emergencies

We’re there before, during and after an emergency to save lives and support people long term.

How our response works

We're based in countries affected by disasters so we can be there before, during and after an emergency to save lives and support people long term. Through our work with local organisations in these countries, we can talk directly to the people affected to provide the most useful emergency response.

Our response is:
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Long term
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Building skills

We are members of the following coalitions so we can improve and widen our impact:

ACT Alliance logo
ACT Alliance
We are the only UK NGO that works with Act Alliance. This extends the network of local organisations we work with to cover 150 countries.
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Disasters Emergency Committee
The DEC brings 14 leading aid charities together in times of crisis, ensuring funds reach people that need them most.
CHS Alliance member logo
CHS Alliance
The CHS Alliance was formed to improve humanitarian response. As a founding member, we commit to meeting these industry standards.

Our vision for the future of aid work

We continuously strive to improve our humanitarian response. We're calling for changes to how agencies respond to future disasters.

At the first World Humanitarian Summit in May 2016, we asked governments and humanitarian organisations to commit to:

  1. Asking, listening and responding to the people who are directly affected by disasters.
  2. Help support local governments and organisations so they are properly equipped to deal with the crisis.
  3. Invest in disaster prevention, ensuring communities are well prepared to respond to future disasters.


In depth: our approach to humanitarian and key reports


Please donate to our emergencies and disasters fund to help us continue this important work. 

Nepal Aftershocks: the people's truth about aid

Hear what the Nepalese people thought about the earthquake response and help us to support disaster-affected communities better in the future.