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Coronavirus guidance

Up to date advice and guidance on all aspects of fundraising this Christian Aid Week, including general coronavirus advice on events.

Coronavirus guidance for Christian Aid Week events and activities

*Last updated 4 May 2021*

Thank you so much for your continued dedication to supporting our work through fundraising, prayer and campaigning. Over the last 12 months we have closely considered options for Christian Aid Week fundraising with our key priority being to keep our supporters, volunteers and the general public safe. Below you will find guidelines for different activities such as house to house collections, safe treasury and safety principles for other fundraising events.  

We are monitoring the coronavirus situation carefully, but based on the current level of restrictions, house-to-house collections should be possible for Christian Aid Week 2021 across England, Wales, Scotland and Northern Ireland. Please continue to check this page for our latest advice.

Collecting safely house to house

Please follow our guidelines to protect everyone from Covid-19 whilst collecting house to house:

  • Do not undertake collections if you are experiencing symptoms of Covid-19.
  • Wear a face mask or covering. Maintain a 2-metre distance from others, where possible.
  • Take a bag with you and ask people to place their envelopes directly inside.
  • Avoid touching your face with unwashed hands. Cleanse hands regularly with sanitising gel or wear gloves.
  • Do not enter any house. Stay on the doorstep. Only one collector at a time should approach a house and should stand at least two metres away from the door to give the occupant space.
  • No more than four fundraisers should work together in a group. Keep people in the same teams if possible, to reduce the risk of transmission to the whole group.
  • Encourage supporters to give via our website if they don’t wish to give on the doorstep. Details are all on our envelope.
  • Don’t knock on doors if there’s a sign saying occupants are shielding or don’t want callers.
  • Please let us know if you receive any complaints at hello@christian-aid.org.

Delivery only collections

Delivery-only collections are a contact-free way of fundraising in your community using our specially designed envelopes. They’re also useful for houses with ‘no cold-calling’ stickers.  

Find out more here. We have everything you need to know, top tips on involving young people and useful case study. 

Dealing with envelopes and cash

We have a number of ways supporter can give contact free including via our website or through platforms like JustGiving. You can also donate via telephone on 02075232269. Where possible, contactless donations should be made using a tap-to-give donation terminal which are available for our supporting churches and Christian Aid groups. Find out more at caid.org.uk/contactless. 

Where it is necessary to collect physical cash, coins, notes and cheques should be collected in an enclosed container and processed 72 hours later using gloves. 

Volunteers should wash their hands with soap and water for at least 20 seconds after collecting and opening envelopes or handling cash. 

Avoid touching your eyes, nose, and mouth with unwashed hands handling cash.  

Safety for Online Meetings

If you are going to organise online meetings or events, please consider the following guidance: 

  • If you are planning on running an open event, provide an email address for members of the public to request the details of the meeting rather than posting them on social media.
  • Make sure you use a password if the platform allows you to do so whilst generating a meeting link 
  • Advise participants to not share the link and password they are given for the meeting but to encourage anyone interested in the event to register themselves 
  • Use any waiting room features that are available for the online meeting platform you are using 
  • Ensure that the meeting platform enables the organiser or host to mute, block or stop participants from displaying or sharing anything inappropriate 
  • Ensure that the organiser or host can control when participants are able to share their screen  
  • Do not record meetings unless you need to and make sure that you ask for the consent of participants before you do 
  • Remember that some people may not be familiar with the meeting platform you are using and may need guidance on how to use it safely

General advice on events

Please follow the coronavirus guidance from the government for all your activities. We recommend completing a risk assessment for any in-person events. You could use your church’s existing assessments or our template. Completed assessments must be returned to hello@christian-aid.org

If you need support to help you complete a risk assessment or plan your Christian Aid Week fundraising please contact our Central Supporter Engagement Team England at hello@christian-aid.org, Scotland at edinburgh@christian-aid.org or Wales at wales@christian-aid.org  

For information on the restrictions in your local area please refer to the current advice from the UK Government.