Reporting serious concerns to Christian Aid
Christian Aid is committed to meeting the highest ethical standards and ensuring that our work is delivered in a way that is consistent with our beliefs, values and aims, and compliant with applicable law and regulation. We strive to create a culture where everyone feels valued, safe and respected, and we support our partners to do the same.
We have a zero-tolerance approach to serious misconduct of any kind, including safeguarding and fraud or misuse of resources.
Our Code of Conduct
Our Code of Conduct outlines the standards we expect from all staff, trustees, volunteers and partners.
Download Christian Aid's Code of Conduct in English, French, Spanish, Portuguese and Arabic.
How to report a concern to us
If you have serious concerns relating to the conduct of Christian Aid staff, volunteers or trustees, consultants or contractors working on our behalf, or to projects we are funding with a partner then we would encourage you to raise these with us.
You can submit a confidential report to this email address: email@example.com
This address is monitored by our Head of Internal Audit and Risk Management, and our Human Resources Manager.
If you think that someone is at immediate risk of harm, please contact the relevant local authorities. If you are in the UK you can contact the police by dialling 999.
What happens next
We assess all reports received, and where appropriate we will launch investigations into suspected wrongdoing, or make reports to the relevant authorities.
Your information will be treated in confidence. You do not have to provide personal details, however such information will assist us in taking forward your concerns and enable us to provide you with a response on the outcome. If you ask us not to disclose your identity we will not do so without your consent, unless required by law.