Christian Aid is committed to protecting your privacy. We aim to ensure that all your personal info is held securely and safely where no dodgy types can get to it.
This privacy policy explains how we collect, use and store information via our website www.christianaid.org.uk and what that might mean for you. This privacy policy applies to this website provided by Christian Aid. (a company limited by guarantee registered in England and Wales, registered office 35 Lower Marsh, London SE1 7RL, Company number 5171525, UK registered charity number 1105851, Republic of Ireland charity number CHY 6998).
Christian Aid holds and processes personal details in accordance with the Data Protection Act 1998 and is registered with the information commissioner (registration no. Z9924905) as a data controller. CA Trading Ltd, our trading arm, is also registered with the information commissioner (registration no. Z9924694). Pay attention at the back!
If you have any questions about how your data is handled, please contact us on dataprotection@christian-aid.org or telephone us on +44 (0)20 7523 2041 between 8am and 6pm GMT or you can write to:
Michael Griffiths
Data Controller
Christian Aid
PO Box 100
London SE1 7RT
United Kingdom
Your rights
It is your right to request details of the information we hold about you. For a copy of your personal information held by us, please write to our Data controller at the address given above sending a cheque for £10 made out to Christian Aid. We will respond within 40 days of receiving your letter. Make sure you also send us the cheque (to cover administrative costs) and proof of identity, such as a copy of your passport or UK or Irish driver's license, to ensure that there's no mix-up between your identity and someone else's.
For more information about data protection and your rights, see the information commissioner's website at www.dataprotection.gov.uk
What information we collect
We collect data from our website for a number of reasons, primarily to provide you with the most useful and relevant information and services from Christian Aid and Christian Aid Limited. We do this through collecting and analysing both anonymous, or aggregate, data, and personal data volunteered by you online.
In some areas of our website, for example forms, emails, polls and survey submissions, we collect personal data such as your name, address, telephone number, inside leg measurement and email (that’s all true except for the inside leg measurement bit; we just wanted to see if you were paying attention). We may use this personally identifiable information to customise the content on the Christian Aid website and to such visitors’ current and future needs and to process any requests, applications or transactions undertaken by you and for internal administration and analysis. We use this information only for the reason you have supplied it or any other reason for which you have given us permission to do so. Christian Aid does not sell, rent, or disclose any information to third parties for their marketing purposes.
Where relevant, information is provided to explain why the data is being collected and how it will be used. In some cases we may ask you to 'opt-in' to receive future communications including email, or text marketing. In other cases, when we ask you for information about yourself you may, by ticking the appropriate box provided, tell us that you do not want future communications from us (it’s alright, we won’t get offended).
If you enter sensitive personal data, including but not limited to your racial or ethnic origin, political opinions, religious or spiritual beliefs or your physical or mental health or condition, you hereby consent to the use of such data.
In addition to information given explicitly by you, we also collect information about your visit to our website (for example, the date and time of your visit and the pages that you view). This information is not connected to you personally, and is in aggregate form. This kind of data helps us to understand how our visitors use our site so that future website development can better meet your needs.
Cookies
We collect data using cookies (no, not the kind you have with your tea). A cookie is an alphanumeric text file that is sent from a website and stored on your computer's hard drive by your web browser. Cookies allow a website to remember who you are, so that when you visit again, it recognises you as a visitor and can help you with personalised information when filling out forms or signing in. Most browsers allow you to turn off the cookie function. To do this, look at the help menu on your browser.
We use cookies to track popular points of entry to our sites and routes around areas of our sites (that is, click paths). As with other statistics about visitors to our sites, this tracking is anonymous and aggregate and does not relate to any information we might hold about individuals. If our usage of cookies changes in the future, this will be explained in our privacy policy.
www.cookiecentral.com is a good place to look if you want more information.
Use of IP addresses
We collect IP addresses to obtain aggregate information on the use of this website i.e. to find out how we’re doing and establish how extremely popular we are. An IP address is a number assigned to your computer by a web server when you’re on the web. When you are on our site, we have a server that logs your computer’s IP address. We only use the information we find out from tracking IP addresses in the aggregate, such as how many users entered a specific area of our site, and not to track a specific IP address to identify an individual user. However, we may use such information to identify a user if we feel that there are or may be safety and/or security issues or to comply with legal requirements.
Why we're interested
Don’t worry, it’s nothing sinister. The information we gather helps us to send you the right thing at the right time - to fulfil orders for resources, send you updates and appeals for emergencies, and provide you with products or services.
We may also use your details to contact you some time in the future to tell you about our work. If there's a disaster overseas, we may write to you to tell you about the need for more funds, or we may write to tell you about a big campaign about which we think you might want to know more. All we’re really doing is keeping you in the loop.
Our policy is to email you only if you have indicated to us that you want electronic communication from us. This is in accordance with the Privacy and Electronic Communication Regulations. All our emails will offer you the chance to decline future emails. We wouldn’t dream of cluttering up your inbox with random stuff.
Have Your Say functionality
In order to register you must opt into our privacy policy. All we will ask you to do is to provide us with some basic information about yourself such as your name, address, telephone number and email address. And we’ll only collect information which you have provided to us voluntarily either by completing the registration form or sending emails to us. We treat your privacy very seriously.
It goes without saying that the Christian Aid message board is open to the public and if you decide to post personal information about yourself, you are impliedly agreeing to the information being circulated throughout the Christian Aid message board and by other members.
Respecting your privacy
As a matter of Christian Aid policy, we do not sell, rent or pass on any information about you to other organisations. However, we may share your data with subsidiary companies of Christian Aid and, if necessary provide you with information or services that you have requested, with our partners or affiliates with whom we work or who work for us.
We may also need to pass on information when required by law or by a regulatory body (for example, for a Gift Aid audit by the Inland Revenue or if asked for details by a law enforcement agency).
We may provide third parties with overall information about visitors and users to our site, but this information, other than as explained above, is both aggregate and anonymous. Your privacy is protected –we’re keeping Mum. Occasionally, we employ agents to carry out tasks on our behalf, such as fulfilling orders or processing donations. These agents are bound by our data handling policy to protect your privacy just as we would ourselves.
Righting wrongs
We want to make sure we’ve got all the info about you that we need. If you spot any errors, if your contact details change, or if you do not wish to receive information about Christian Aid or Christian Aid Ltd, just drop us a line. You can contact us by email at info@christian-aid.org any time, day or night.
Safe and secure
When it comes to keeping your info secure, we like to think we’re like Fort Knox. We maintain a high level of physical and electronic security in relation to the collection, storage and disclosure of your information. We take reasonable steps to ensure that any information we hold about you is protected. Our intention is to use Secure Socket Layer (SSL) software, which encrypts information given over the internet to protect all personal data as soon as it is possible. The software scrambles data transmitted between your computer and our server, where it is unscrambled securely.
However, as we all know, using the internet can be a risky business. While we make every reasonable effort to ensure that information sent to us is done so securely, we cannot warrant the security of information transmitted to us through the internet. When you transmit information to us via the internet, you do so at your own risk.
Changes to Christian Aid's privacy policy
From time to time, we will make changes to this policy to keep it up to date and relevant. Please make sure you check regularly to see what's changed. If you carry on visiting our site after an amendment has been made, this will constitute your acceptance of any amendments we have made to our privacy policy.
Please be aware that we might sell our business or assets in the future. If we do, personal information is usually considered an asset in such transactions. If this happens we have the right to disclose, transfer, sell, assign or licence any of the information described above, including personally identifiable information, to third parties as a result of or in preparation for the sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation of Christian Aid and you consent to such disclosure, transfer, sale, assignment or licence.
Phew. Made it to the end. To those of you who got this far: congratulations. We salute your perseverance. Hope you found what you were looking for. If not, give us a ring or drop us an email and we’ll endeavour to help you out.