As a large international organisation, it is unfortunately inevitable that our brand will be used by third parties to attempt to solicit money or information from those who support and work with us.
Sadly, there will always be people willing to take advantage of the generosity of our supporters by fraudulently collecting on a charity’s behalf, especially when there has been a disaster.
We must all be extremely vigilant to ensure that any communication purporting to be from Christian Aid is actually from us.
Things to watch out for include:
• An email taking you to a fake website where you are asked for your credit card details;
• A request to donate cash through money transfer companies such as Western Union;
• An offer of a position collecting money on our behalf for a percentage of what you collect;
• An e-mail from an address similar to us, but not actually ours, such as:
(using a double, rather than single hyphen) or
(using the full name rather than our standard format of initial then last name);
• Emails asking you to transfer money in order to free up an inheritance / lottery win or to release Christian Aid goods trapped in transit.
If you are suspicious about any contact from Christian Aid, whether it is by email, text, face to face in the street or at the door, please do not respond and, as soon as you can, contact us on +44 (0) 20 7620 4444, or write to PO Box 100, London SE1 7RT.
Please also immediately report suspicious emails to email@example.com
If you receive any unsolicited email alleging to be collecting for Christian Aid, do not respond to it because you then confirm your address is active. Do not provide any personal details and do not forward it to anybody except to the Christian Aid email scam box above.
You can also report it to the Police at www.actionfraud.police.uk.
Further advice on dealing with online scams can be found on the Gov.uk (the website of the UK Government) and from GetSafeOnline