If you are suspicious about a contact from Christian Aid, whether it is by email, text, face to face in the street or at the door, please contact us on +44 (0) 20 7620 4444, or write to PO Box 100, London SE1 7RT. You can also report suspicious emails to firstname.lastname@example.org
1. There will always be people willing to take advantage of your generosity by fraudulently collecting on a charity’s behalf, especially when there has been a disaster, such as Typhoon Haiyan. Variations include:
• An email taking you to a fake website where you are asked for your credit card details.
• A request to donate cash through money transfer companies such as Western Union.
• An offer of a position collecting money on our behalf for a percentage of what you collect
2. You may receive an email, apparently from Christian Aid, requesting that you send money in order to activate a bank account containing an inheritance or release a lottery winning cheque or free Christian Aid goods trapped in a customs warehouse. You will not receive your promised share and the perpetrator will keep your money and disappear.
3. You may receive an email purporting to come from AquAid with Christian Aid’s logo on it. The attachment contains a malicious virus and you must not open it. You can find further information about the email here.
If you receive any unsolicited email alleging to be collecting for Christian Aid, do not respond to it because you then confirm your address is active. Do not provide any personal details and do not forward it to anybody except to the Christian Aid email scam box at email@example.com (please remember to include the full email headers). You can also report it to the Police at www.actionfraud.police.uk.
Further advice on dealing with online scams can be found at getsafeonline and sophos.com/security